Satisfaction's "Customer Service is the New Marketing" Summit is a one-day conference in San Francisco to explore how smart companies are turning customer service from a cost center into an engine for creating evangelists.
This conference brings together innovative business leaders from several industries to share tips and suggestions about how they got their own organizations to do customer service differently. Confirmed speakers include Tony Hsieh, CEO of of Zappo's; Marc Hedlund, Chief Product Officer of Wesabe; Brian Oberkirch, Principal at Like it Matters, Tara Hunt, Principal of Citizen Agency; and more to come.
You can see the full lineup of speakers and the schedule on the
summit website.
Also check out our
last minute information for attendees.